Self-Service Portals

THECLA develops and deploys self-service portals, whether the portal is customer- or employee-facing, it helps users find information or answer common questions. THECLA aims to serve all sides of the equation its portals. By providing government agencies with a cost-effective way to increase service or reduce taxpayer wait times and giving taxpayers self-service portals to file accurate electronic returns, make secure payments, and reduce the environmental impact of their tax obligations. 

LATAOnline.org

Louisiana Association
of Tax Administrators

THECLA has developed a self-serve portal, which allows taxpayers to electronically submit account number registrations for any parish in Louisiana and find detailed information regarding sales and use taxes, business licenses, and property taxes. 

And, increase the efficiency of local tax administrator by the exchange of information to create uniformity and encouraging best practices. 

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